- They did NOT refund the deposit/retainer even if the agreement indicated that they would.
- I made escalations through their app, emails, and phonecalls but it was so frustrating because no one was willing to help or take accountability, everyone kept saying that it's the other departments' responsibility and that there's nothing they could do.
- The customer care representative was nice to me only before I submitted my review of their service on the online survey, afterwards, I called in for assistance but the attitude implied that she was NOT willing to assist, or that I was being a bother.
-Despite leaving their space as spotless as you found it, they will charge you a ridiculous "restoration" fee.
- The space is well furnished and finished but frankly, their customer service is awful and I wouldn't recommend the place to anyone who values how they or their concerns are treated/handled, especially in a place where they've paid a fortune.
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Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
