Misrepresentation and Fraud to get you into an agreement which you can’t get out of .
I entered into a 12-month agreement with Regus Doxford Park based on representations made prior to signing regarding what was included within the agreed cost.
After execution of the agreement, material inconsistencies became apparent. Furniture configuration that had been described as included was later restricted. Tea said and coffee that had been described as included (with only speciality drinks chargeable) were later invoiced as additional monthly charges. An activation fee also appeared that had not been raised during discussions. Internet also became chargeable. Only thing free was oxygen
These differences significantly altered the financial position of the agreement. When I raised these concerns immediately, the focus shifted to enforcing the 12-month minimum term rather than substantively addressing the inconsistencie and the local manager was extremely rude and threatening in stead of even listening to the raised concerns, his tone was now you are trapped and you have to pay and we will not listen to anything as we are the office mafia
I have not taken occupation of the office or accessed any services.
Prospective customers should ensure that all inclusions, configurations, and charges are explicitly confirmed in writing before signin and stay away as much as possible
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Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
