reifendirekt.ch

1.4
1.4 Based on 21 reviews

...

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extremely disappointing customer experience with unreachable support

the support team is unresponsive, and I couldn't cancel my order. The links in the dashboard for cancellation don't work, and the feedback form is unavailable. The automated reminders for payment are a mess, sending notifications for orders I couldn't cancel due to a non-functional cancellation process. Overall, the website is poorly designed, and customer service is lacking! When I raised my concerns via email, the representative seemed to show no concern for the chaotic ordering process, which has resulted in major customer dissatisfaction!

1
Date of experience: Dec 01, 2025

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