The support team is unresponsive, making it impossible for me to cancel my order. The cancellation links in the dashboard don't function, and the feedback form is also down. The marketing automation is poorly managed, sending payment reminders for orders I wanted to cancel but couldn't due to the broken cancellation process. Overall, the website is poorly designed, and customer service is unresponsive. When I escalated my concerns via email, the representative appeared indifferent to the disorganized ordering experience, leading to significant customer dissatisfaction!
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