Using phone check-in I accidentally checked out on a stop too early, and therefore had to check back in again to drive 2 more stops. On the phone that counts as 2 trips, meaning I had to pay for 2 tickets.The first ticket however, cost the same price as the entire trip would cost, so I requested a refund of the second ticket, as my entire trip was already covered by the price of the first ticket.Of course that was refused because of some "Policy" that was agreed upon.That is all great and all, but I already paid for the full trip, so not refunding what I paid extra is just acting in bad faith and a horrible customer experience.
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Rejsekortet er fremtidens billet. Et plastikkort i samme størrelse som et dankort. En lettere, hurtigere og mere ligetil måde at tage bussen, toget og metroen på.