Poor Service and Misleading Sales
I had a very disappointing experience with Reliance Digital, Jayanagar. I purchased multiple appliances from the store including a Samsung refrigerator, Samsung AC, Samsung washing machine and an LG TV.
The delivery was delayed even though next day delivery was promised. After several follow ups the products were delivered in parts.
The refrigerator was delivered damaged with a visible dent discovered during installation. The store acknowledged the issue but kept delaying the replacement with repeated “tomorrow” promises.
There was also an issue with the washing machine invoice which initially mentioned the wrong product details and had to be corrected after repeated follow ups.
AC installation charges were also very different from what was promised at the time of purchase, which felt misleading.
Overall the experience involved delayed delivery, damaged product, billing issues and poor response from the store staff. Buyers should verify everything carefully before purchasing from this store.
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