This company is guilty of misconduct and fraudulent trading. I booked an Emirates flight with a trusted travel agent and then tried to book my seat directly on Emirates website which I was unable to do as it hadn’t been ticketed. I then received a phone call from this company who said they were Emirates and would reserve my seat. Unfortunately, I had already given my card details when I started to smell a rat and then I immediately cancelled the transaction with them. I was told I would receive a refund but this wasn’t forthcoming (surprise surprise). I emailed them and threatened them with reporting them for misconduct and fraudulent trading to the Insolvency Service and BBC Watchdog. I got my refund but minus a 10% charge which is also illegal. They are a UK registered company with an address in Essex but not sure where they actually operate from.
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"Reliance Travels” Just concentrate on the name and it describes all.
We provide a variety of travel products at economical rates to all parts of the world by making reservation procedure simpler, easier and faster.
