reliancetravels.co.uk

3.6
3.6 Based on 21 reviews

"Reliance Travels” Just concentrate on the name and it describes all. We provide a variety of travel products at economical rates to all parts of the world by making reservation procedure simpler, easier and faster....

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Average Rating

3.6

/
5

21 Reviews

5 Star
62%
4 Star
0%
3 Star
5%
2 Star
0%
1 Star
33%

All Reviews

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Review Time

Reginald Brooks
Exceptional Support Experience

When I initially contacted the company, a representative answered with remarkable courtesy and excellent service. They demonstrated a deep understanding of the travel industry and addressed our needs carefully. From the booking to the end of our trip, everything went smoothly thanks to their expertise. We are definitely planning to choose this company again for our future travels!

5
Date of experience: Dec 17, 2025
Alison Adams
First Impressions Matter

When I first reached out to the company, a representative responded with exceptional courtesy and outstanding customer service. They showcased a deep understanding of the travel sector and attentively addressed our requests. From booking to the conclusion of our journey, everything went smoothly due to their expertise. We're certain to choose this service again for our future adventures!

5
Date of experience: Dec 16, 2025
Maurice
Extremely Disappointed

Extremely disappointed, *dirty rooms *unpleasant bathroom🤢*BEDBUGS!!!! in the bed. I would never stay again, period.

3
Date of experience: Nov 12, 2025
Kalla Carter
Great Customer Care

What made the experience enjoyable was how they treated their customers with respect, explaining everything clearly about what to do and what would be best for us. A special thanks to the representative who made this experience memorable; it's reassuring to know such a service exists.

5
Date of experience: Sep 27, 2025
Precious
Did Not Receive Full Refund as Promised

Did not receive the full refund promised for my canceled flight. Initially, the representative only wanted to offer £2350 out of £3150! ...Hello!.....look up the definition of "FULL" in a dictionary!! They seemed to want a cut of my hard-earned money. I will never use this service again and advise others to do the same. If you value your money and want to avoid scams, stay away from this company! Not trustworthy!! To date, only £2950 has been refunded, leaving an outstanding balance of £250.

1
Date of experience: Aug 26, 2025
UncookedBaconYT
Excellent Service, No Complaints

Excellent service and no complaints.

5
Date of experience: Jul 21, 2025
Jaylon Anderson
A Positive First Experience

My first experience with this service was very good. The staff member was friendly, thorough, and genuinely concerned. They asked questions multiple times to ensure we understood everything and were satisfied with our queries. I would recommend anyone to use this service. My family is very happy and grateful for the assistance we received.

5
Date of experience: Jul 16, 2025
ruso_gamer1336
Outstanding Experience

From the moment I contacted the company, I received polite and excellent customer service. The representative had extensive knowledge of the travel industry and listened to our needs, accommodating them accordingly. Everything went smoothly from the start of our booking to the end of our trip, thanks to their support. We will definitely book with this service again!

5
Date of experience: Jul 09, 2025
Horace
Refund Issues with Canceled Flights

Through a representative, I booked flights that were canceled with the promise of a full refund. Two months later, I received only £2,800 of my original £3,150. Initially, they only agreed to refund £2,300. After several calls, they refunded £2,800. They seem to be withholding my remaining £350 after confirmation of a full refund. I advise everyone to avoid this service.

1
Date of experience: Jun 25, 2025
Leroy Baker
Commendable Customer Service

The customer service was commendable. The team responded quickly to my queries and handled a minor booking issue professionally and efficiently.

5
Date of experience: May 13, 2025

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