Review Time
When I initially contacted the company, a representative answered with remarkable courtesy and excellent service. They demonstrated a deep understanding of the travel industry and addressed our needs carefully. From the booking to the end of our trip, everything went smoothly thanks to their expertise. We are definitely planning to choose this company again for our future travels!
When I first reached out to the company, a representative responded with exceptional courtesy and outstanding customer service. They showcased a deep understanding of the travel sector and attentively addressed our requests. From booking to the conclusion of our journey, everything went smoothly due to their expertise. We're certain to choose this service again for our future adventures!
What made the experience enjoyable was how they treated their customers with respect, explaining everything clearly about what to do and what would be best for us. A special thanks to the representative who made this experience memorable; it's reassuring to know such a service exists.
Did not receive the full refund promised for my canceled flight. Initially, the representative only wanted to offer £2350 out of £3150! ...Hello!.....look up the definition of "FULL" in a dictionary!! They seemed to want a cut of my hard-earned money. I will never use this service again and advise others to do the same. If you value your money and want to avoid scams, stay away from this company! Not trustworthy!! To date, only £2950 has been refunded, leaving an outstanding balance of £250.
My first experience with this service was very good. The staff member was friendly, thorough, and genuinely concerned. They asked questions multiple times to ensure we understood everything and were satisfied with our queries. I would recommend anyone to use this service. My family is very happy and grateful for the assistance we received.
From the moment I contacted the company, I received polite and excellent customer service. The representative had extensive knowledge of the travel industry and listened to our needs, accommodating them accordingly. Everything went smoothly from the start of our booking to the end of our trip, thanks to their support. We will definitely book with this service again!
Through a representative, I booked flights that were canceled with the promise of a full refund. Two months later, I received only £2,800 of my original £3,150. Initially, they only agreed to refund £2,300. After several calls, they refunded £2,800. They seem to be withholding my remaining £350 after confirmation of a full refund. I advise everyone to avoid this service.
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"Reliance Travels” Just concentrate on the name and it describes all.
We provide a variety of travel products at economical rates to all parts of the world by making reservation procedure simpler, easier and faster.
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