Bought a cooker, did my research after being scammed with a different company & thought it was the right decision.
Delivery was booked for a saturday, van turned up, no cooker on board. Contacted the company who gave assurance cooker would arrive with a different company the weekend after. A few days later I recieved a call to be told it hadnt been booked and I would have to wait another week. Another call to the company and the lady arranged another courier to deliver the cooker on the date we had been promised with a refund of the delivery charge. Much to my surprise, i was then refunded the entire cost of the cooker. Another call to the company to make them aware of their error, as it had been done through paypal, it was all quickly rectified. Spoke to stephen who was apologetic and polite as the other staff had been.. its been frustrating but the cooker arrived, it was well packaged and looks lovely. Not yet installed... fingers crossed for easy installation.
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Established in 1960, RELIANT have over 60 years’ experience in supplying the latest home electrical equipment at great prices and supported by first-class customer service.
As one of the UK’s leading retailers in our sector, we have a rich history of delivering excellence. But we don’t just sell products, we deliver, install and support with product knowledge throughout the customer journey and that’s why they keep coming back to us.
We're committed to bringing customers the widest choice of top brand electricals available via our online digital channels and showrooms.
We pride ourselves on delivering excellent customer service and are dedicated to looking after our customers. Our team of friendly and knowledgeable advisors work hard to make every customer feel valued and are always on-hand to answer any enquiry.
At Reliant we have excellent relationships with the leading electrical suppliers, enabling us to offer the top brands for televisions, washing machines, dishwashers, fridges, freezers and many other electrical items.
We’re proud of the service we deliver across each team and that’s down to our people, highly capable colleagues, fully committed to customer satisfaction.See more
