Fraudulently charging customers for budget billing and falsely advertised “free weekends”. SMH…nothing is free. My last invoice bill before I closed my account was $785. They refused to remove the early termination fee of $150. This company makes up their own rules and is a total SCAM!!!!! I switched to 4changeenergy, and sooooooooo glad I did. I filed a complaint with the PUC but they found Reliant to be trustworthy and not in violation. However, my bill says it all. My home is only 1,600 sq. ft. with two people living here. How did we use that much electricity to get a bill over $500????? Explain that! It’s not due to the summer heat. My home is well insulated, and my A/C is efficient. The only thing I can think of was that I was overcharged way more than I should have been.
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Reliant Energy is an American energy company based in Houston, Texas.
