They would get 0 stars for their product and customer service in my book. In March 2023, I ordered 2 bands for $528.98. One for myself and the other for my daughter. They arrived in a few weeks. We took them on a trip spanning 30 days in May. The first day I put mine on, I realised the relief band was too big. It is rigid plastic so there is a limitation of how tight one can make it. I told my daughter not to open hers as we should return hers as well when we return. Her wrist is smaller than mine. The rigid plastic strap is meant for a man’s wrist. The clasp wouldn’t even hold tight for the contact to work. The contact delivers the current to help with motion sickness. As soon as I moved my wrist, it would become loose like a bangle rendering the motion sickness contact ineffective. No matter how hard I pulled the strap to tighten, it would loosen immediately as the clasp didn’t hold. We travelled with a group of friends. The wives tried the band and agreed it was too big and rigid to fit a woman’s wrist. I called and emailed the company the day after my return. All they did was cite their lousy 14 day return policy. Nothing could be done. After more emails they said they’d fix the faulty clasp. They wouldn’t let me change it for the soft band version which could most likely fit my wrist. I told them having the same rigid, huge band wouldn’t fit me. I wasn’t looking for a refund but an exchange to something that would work for us. Again they cited their return policy. Their zero customer service is shockingly myopic and is totally bad business practise. They have an expensive, ineffective product I bought in good faith and really don’t care to take care of me. Nowhere was the return policy front and center when I bought the item. This was dishonest. I would be so wary of patronising this money grubbing company. What a waste of time and money.
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Reliefband is the first FDA-cleared wearable device for the treatment of nausea with hundreds of thousands of satisfied users worldwide. Originally designed for use in hospitals and with over 50 clinical trials, Reliefband is the go-to solution for 100% natural, fast-acting, and long-lasting nausea relief. Our full assortment of products offers drug- and side-effect-free relief for motion sickness, morning sickness, seasickness, hangovers, chemotherapy-, migraine-, and anxiety-induced nausea.See more
