Name: reliefband.com
Telephone: 8777352263
Rating: 3.1

Harry Clark Guest

Order confusion and delays

I placed my order on December 31 and ended up receiving the wrong size band. I understand that December 31 is a busy time due to the New Year's sale, so I expected some delays, but this was excessive. I just received my order today (January 10), and I've had faster deliveries from overseas. Previously, my orders for relief bands were handled quickly and accurately. After contacting customer service, my order shipped promptly, and the representative was friendly and professional. However, I'm puzzled about the recent changes in the service, making it hard for me to recommend it to family and friends unless things improve. To provide some context, I struggle with severe anxiety and other health issues, and the relief band has been incredibly helpful for me. I don’t even mind if it’s a placebo effect; it just works. Unfortunately, I have very small wrists, which made my first relief band uncomfortable. I loved the sport model and gifted my first one. Recently, I got a Samsung watch and decided to order a Samsung band, expecting the regular size, but I received an extra-large one that I can’t use. I may seem overly upset, but I am genuinely disappointed. I've reached out to customer service and will update my review once I hear back. In the meantime, I plan to order the only regular size band available since I need it sooner than I can manage a return for this incorrect item. I truly wish I didn't love the product, but that’s part of why I’m so let down.

Date of experience: Jan 10, 2026

Darlene Hubbard Guest

4 months ago

This will be the 3rd relief band I have…

This will be the 3rd relief band I have purchased, two have been for other people.

Date of experience: Oct 31, 2025

Nancy Norman Guest

4 months ago

Wonderful offer and easy to order.

Date of experience: Oct 31, 2025

Dael Royer Guest

4 months ago

Order was placed by accident and they…

Order was placed by accident and they immediately provided the refund. So grateful!

Date of experience: Oct 28, 2025

Donna R Guest

4 months ago

Very easy to make my purchase and use…

Very easy to make my purchase and use my FSA money. Can’t wait to get me new ReliefBand and give my old one to a friend!!!

Date of experience: Oct 27, 2025

theresa I Guest

4 months ago

Was dissatisfied that the watch…

Was dissatisfied that the watch couldn’t be charged

Date of experience: Oct 23, 2025

John Guest

4 months ago

Asking me to review your product before…

Asking me to review your product before I receive it is pretty absurd. I'm giving you two stars because I've received multiple notices to give you a review. When I actually receive it I'll change my review

Date of experience: Oct 23, 2025

Cheri D Guest

4 months ago

Very easy to navigate and we…

Very easy to navigate and we appreciated the incentive for another purchase.

Date of experience: Oct 23, 2025

Sandra Coderre Guest

4 months ago

I just started wearing this

I just started wearing this. I take ozempic, so I occasionally am nauseated. I've been looking for something where I don't always have to take meds. It's not perfect so far, but helps. I'll keep wearing and see how I do. So far I like it.

Date of experience: Oct 23, 2025

Mary ballard Guest

4 months ago

I bought the relief band flex

I bought the relief band flex. I'm asking a question and no one is answering me. It said battery lasts 350 hours. Is this true ? Because I keep seeing a a 50 on the info. Need to know because taking a cruise soon.