I have had a very similar experience to recent reviews on here.
I have never ordered before and I wish I had read the reviews beforehand.
I ordered an £85 dress on 12th January and as of today it has not been dispatched. Their Instagram DMs are unmonitored, they aren't replying to any comments or emails - either to the company or the owner.
I can't comment on the quality of the products because I haven't received my order but I needed this dress for Saturday and it doesn't look like I will get it in time. I just want a refund to be honest as if the product isn't right for me I worry about how long it will take to return.
I run a small business and really want to support others but I am struggling with this one and won't be ordering again even if I do receive my dress eventually.
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