Recently, I contacted the reception of a real estate agency to ask about a house for sale in a specific area. When I greeted the representative with a good morning, she kept asking me to repeat myself. Her voice was unclear, making it hard for me to hear her. Frustrated, I decided to hang up and call back, thinking it was a connection issue. After ending the call, I received a return call from the reception. The person on the line sounded quite upset, accusing me of being rude for hanging up, and she spoke to me in an aggressive tone. I apologized and explained that I didn't mean to be disrespectful; we were both struggling to hear each other, which is why I hung up to try again. Without any apology or farewell, she abruptly ended the conversation. I firmly believe I was not the one being rude in this situation; it was clearly the representative from the agency who acted inappropriately. Very disappointing.
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RE/MAX, short for " Real Estate Maximums," is an American international real estate company that operates through a franchise system.