I am absolutely disgusted in the customer service & the quality of the new extensions since the switch of locations. I’ve used remi for 4 almost 5 years now and would get 1-1 1/2 years out of my hair. This time in December I had ordered the same hair 24” and 3 months later my hair is 17” so thin broken and shot and all they told me to take them out and ship them & they’ll analyze them. I use high end products and have never had issues! I will not be returning to get another set and waste my money I am highly disappointed! I now have to search for new hair. What a shame.
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Remi Cachet is a premium quality, professional hair extension brand offering the highest grade of human hair in the market globally. Founded in 2013 by 30+ year industry expert, Victoria Lynch, Remi Cachet has an offering of over 14 extension methods and 60+ shades of colour, with a mission to provide natural and sustainable hair solutions that tackle everything from colour, length, volume and beyond.
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