As a homeowner at this estate, the management is simply unacceptable. We are required to pay a hefty annual service charge for what is essentially neglect and questionable billing practices. The financial conduct of this company is appalling. Despite having paid our annual fee, we are now receiving demands for the next year's charges. This push for early payments, while providing subpar service, shows their true priorities: collecting cash rather than managing properties effectively. Complaints from residents about being overcharged and receiving threatening letters are common. The promised amenities are in disrepair, and basic sanitation is lacking. They ignore emails and fail to address complaints, focusing instead on collecting fees without providing adequate service.
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Highly experienced UK property management agents providing services to Developers, Resident Management Companies (RMCs), homeowners and leaseholders.