I had a very frustrating experience with the credit control team. They recently added a late fee of £50 to my account for service charges, despite my consistent monthly payments as outlined in my lease agreement. I've never missed a payment. I’ve reached out via email multiple times but received no response. This is the second occurrence, and now they're threatening debt recovery with an additional £120 in charges. The level of incompetence is truly remarkable.
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Highly experienced UK property management agents providing services to Developers, Resident Management Companies (RMCs), homeowners and leaseholders.
