I am of course fully aware that the country is at war. Nevertheless, it is hard to find a worse service experience than the one we just had at Renault in Uman.We arrived with our Renault needing something as simple as a tyre replacement. We could not continue our journey to Odesa without fixing it. Yes, it was Saturday, but the workshop was open and the staff were at work – more or less. There seemed to be plenty of time for cigarette breaks, but finding a set of tyres that actually fit the car appeared to be an impossible task.In the end, we had to have the car transported to a small local tyre shop in town. They solved the problem without any drama – even on a Sunday.It leaves me thinking that Renault France might want to reconsider who represents their brand in Ukraine.
Claim your business profile now and gain access to all features and respond to customer reviews.
Groupe Renault, which has manufactured cars since 1898, is an international group operating in 134 countries. In 2019, it sold nearly 3.8 million vehicles. Worldwide, the group employs more than 180,000 people and has 40 manufacturing sites and 12,700 points of sale. To address the major technological challenges of the future and continue to pursue its profitable growth strategy, Groupe Renault focuses on international expansion. To do this it builds on the synergies between its five brands (Renault, Dacia, Renault Samsung Motors, Alpine and LADA), the electric vehicle, and its unique alliance with Nissan and Mitsubishi Motors. With a 100% Renault owned team committed to the Formula 1 World Championship since 2016, the brand is involved in motorsports to boost innovation and name recognition.See more
