I've reviewed before when I owned a brand new clio that was faulty. Renaults customer service is pretty much non existent. They acknowledged the issues with my brand new car but said they didn't know how to fix them - then ghosted me and never contacted me again! I went to the ombudsman and it went in my favour and the car had to be returned! I'm writing this in the hope that others who are having the same experiences that I had see this. Don't back down - take it further...the ombudsman won't let renault win!
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Groupe Renault, which has manufactured cars since 1898, is an international group operating in 134 countries. In 2019, it sold nearly 3.8 million vehicles. Worldwide, the group employs more than 180,000 people and has 40 manufacturing sites and 12,700 points of sale. To address the major technological challenges of the future and continue to pursue its profitable growth strategy, Groupe Renault focuses on international expansion. To do this it builds on the synergies between its five brands (Renault, Dacia, Renault Samsung Motors, Alpine and LADA), the electric vehicle, and its unique alliance with Nissan and Mitsubishi Motors. With a 100% Renault owned team committed to the Formula 1 World Championship since 2016, the brand is involved in motorsports to boost innovation and name recognition.See more