They deserve big 0 star .I have received the replacement car from touring and they gave me rent a car , This car locked itself while key was inside I called touring to know if I could come and pick up spare key or they could cover this under insurance. Touring told me if it's not urgent I can wait and they will let me know as car was parked at home and informed then that car is in parking at home i said it's not urgent. Next morning someone come force the door to open the car with wire and damage the door all that without asking or even knocking at door to ask permission out neighbor informed us that someone is opening the door of our car so my son goes out and guy already took the key (less than 5 minutes everything was done )Without my permission or knowledge Now rent a car is sending me bill of 240 euro and after few emails they send threatening mails like they will send debt collector. I have no choice but to pay as there behavior is like mafia . If u want a peace of mind never take car from this company. It's under name general lease NV rent a car tongeran België
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