I would NOT recommend this rental company to ANYONE. I booked a hire car INCLUDING insurance on April 13th. I did not realise I needed a driving license as their website was all in French with no option to translate into English. I do not speak or read French so did not understand this. They refuse to reimburse me the €146 I paid. I even went INTO the branch (Arcachon) in person to confirm if I can get a refund and the lady (Centrine) assured me that when the manager came in I would be reimbursed for this. I have received emails to say the company isn’t liable and will not refund me as it was written on the website…. But in FRENCH! How can a customer coming from the UK and booking with you for the first time know this?This is a very unprofessional, untrustworthy, non-customer friendly company and I will be taking action further if this is not resolved. I would like my money back.
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Rent A Car est un acteur incontournable de la location de voitures et de la location de véhicules utilitaires en France. Le réseau Rent A Car met à votre disposition un large choix de voitures et utilitaires à louer : citadine, berline, monospace, minibus, fourgons et camionnettes de tous gabarits. Nous vous proposons des solutions adaptées à toutes les situations : déménagement, déplacement professionnel, départ en vacances, location occasionnelle... Toujours proches de vous, nos 500 agences en France vous conseillent et vous apportent les meilleurs offres de location et services, à des tarifs très compétitifs, pour louer le véhicule le plus adapté à vos besoins. Rent A Car vous propose également la location d'utilitaire en aller-simple : louez votre véhicule dans une agence et restituez le dans une autre, c'est simple et économique.See more
