The worst service I've ever encountered! After booking a car, I was told I needed to pay a nearly £2000 deposit that could only be paid by credit card. Since I don’t have one, I canceled my reservation and requested a refund. After two weeks, my refund was approved, but now, almost a month later, nothing has happened. Customer support has been rude and unhelpful, claiming everything is resolved on their end, while my bank says no transaction exists. This company is a complete joke; don’t waste your time.
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