I regret to report that the car rental service, along with the insurance, feels misleading and almost scam-like. I opted for insurance for the entire rental period, but upon arrival, I felt pressured into purchasing additional coverage. The agent's insistence on potential charges for minor damages felt threatening. I encountered a substantial block on my credit card that was unprecedented in my extensive rental history. The entire process felt deceptive, and I suspect regulatory action may follow. After considerable time wasted, I chose a taxi for my travels. I am therefore requesting a full refund and recommend a reevaluation of your policies.
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