We waited an hour to collect the vehicle at the airport from the representative. Although we had reserved an SUV with a manual transmission, we received a Renault sedan with an automatic gearbox instead. When we expressed our dissatisfaction, we were informed that cancellation was an option. Additionally, the fuel tank was nearly empty, yet we were told, "it's fine, you can return it empty as well." This experience was unlike anything I've encountered before. I strongly advise against using this service!
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