rentaroom.biz

4.5
4.5 Based on 57 reviews

RENTAROOM a letting agency specialising in shared housing (House of Multiple Occupation - HMOs). We manage properties in Coventry, Nuneaton, Hinckley, Tamworth and Rugby....

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Average Rating

4.5

/
5

57 Reviews

5 Star
83%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
12%

All Reviews

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Review Time

Robin30040428
Disappointing experience with deposit deductions

My son recently moved out and was informed of various charges that would be deducted from his deposit, leaving him with hardly anything in return. They are charging for a full room repaint due to a few marks on the walls from removable hooks, despite our offer to repaint it ourselves. The room was left spotless, unlike when he moved in, yet we are being charged for cleaning services... you get the idea! The communal kitchen was consistently dirty, and the entire place had a strong smell of smoke. I strongly recommend avoiding this service.

1
Date of experience: Dec 11, 2025
Velma Rogers
STAY AWAY FROM THIS SERVICE

My son moved out and was informed about the deductions from his deposit, which left him with almost nothing. They are charging for a full room repaint due to minor marks from removable hooks. We even offered to repaint it ourselves. The room was spotless when he moved in, yet we're being charged for cleaning services... you get the idea! The communal kitchen was perpetually dirty, and the entire place had a strong odor. Please steer clear of this service.

1
Date of experience: Dec 11, 2025
Relaxed and Friendly Experience

The process was relaxed, and the representatives were helpful, explaining all the details clearly. The application process was quick, and they were both enjoyable to talk to. Thank you!

5
Date of experience: Dec 09, 2025
Madge Wright
Excellent Experience

I just moved in, and any issues have been addressed immediately. Communication is great, and the room is spacious and well-maintained. Highly recommended!

5
Date of experience: Oct 29, 2025
Gregory Parker
Very Cooperative Staff

The representatives were very cooperative and helpful. It has truly been a pleasure working with everyone.

5
Date of experience: Oct 03, 2025
Vilma Sanders
Great Service Throughout

From the beginning to the end of my application and tenancy acceptance, the customer service has been outstanding. The representative was excellent in her role and kept me informed at every stage.

5
Date of experience: Sep 25, 2025
Lina Howard
Fantastic Assistance

The representative I worked with was amazing, helping me with everything as I found the forms quite challenging to fill out on my mobile. She was punctual and fulfilled all her commitments.

4
Date of experience: Sep 24, 2025
Anne
Top Agency in the Area!

After a long and frustrating search for a new home, I reached out to this agency. I had specific requirements due to my situation, and after meeting with a fantastic representative, my search became much easier and enjoyable! He listened to my needs, which was something other agencies failed to do. Within a month, after several viewings, I found my home. I can't express enough gratitude for the efficiency in handling my paperwork. Thank you to the team for all your hard work!

5
Date of experience: Sep 15, 2025
Sean Barnes
Smooth Transition to New Home

I recently moved into a property managed by this agency, and although the process took some time, the staff were incredibly kind, responsive, and supportive throughout, especially one representative. They guided me at every step, making the experience much easier. I'm now settled in and very pleased with the result. Thanks to the team for all the assistance!

5
Date of experience: Sep 15, 2025
titou5689046
Renting Made Simple!

I discovered this agency through listings. I can't thank the representatives enough for their helpfulness and support throughout the process. They ensured everything was arranged within days! The property was also fantastic and in excellent condition! I would absolutely recommend their services again!

5
Date of experience: Jul 25, 2025

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