Avoid this service at all costs. Despite providing proof of insurance and confirmation from my insurer that coverage transfers to rentals, I was forced to pay a $20/day 'admin fee' for opting out of their insurance. After completing paperwork, my children and I waited over an hour with no communication, only to have an employee point out a car as if I should have known it was mine. The lobby felt unsafe with questionable individuals loitering, making the experience uncomfortable. No one inspected the car with me; it had several dings which I noted. Upon return, they demanded $500 for a minor scuff that was clearly there at pickup. This is predatory and unprofessional. I encourage anyone with similar experiences to share their story and report this location to corporate and booking platforms.
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Rent-A-Wreck is a car rental company renting vehicles which have been previously owned by individuals or other rental car companies.
