The company is ensnaring customers by advertising a one-month deposit and monthly rental. They collect the deposit initially. During the KYC process, they request a six-month bank statement (which many customers might not feel comfortable providing due to spam risks) or full rent. If these are not supplied, they fail the KYC and claim they will refund the deposit in seven days. Why do they take the deposit before completing KYC? Why should customers endure a week-long wait? This feels like a classic bait-and-switch.
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