I ordered a bed and a water filtration system, and what followed was a complete disaster. The bed was delivered with mismatched parts, and when I raised the issue, the replacement delivery the next day also had incorrect components. To make matters worse, there was no delivery at all the following day. The water filtration system that arrived was also missing several parts. For three days, I’ve been trying to contact customer service, but no one answers, no callbacks, and even the chatbot is of no help, offering only automated responses. This level of negligence and lack of accountability feels like harassment. I’ve now requested to cancel the entire order, have the products picked up from my home, and receive an immediate refund of my deposit. I would strongly advise everyone to avoid this company unless they want to endure the same frustrations and waste of time. An absolutely pathetic experience from start to finish.
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