rentomojo.com

1.3
1.3 Based on 22 reviews

...

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Lexi F.
The company misleads customers with deposit and rental terms.

The company misleads customers by advertising a one-month deposit and monthly rental. They collect the deposit upfront. During the KYC process, they request a six-month bank statement, which many customers might find uncomfortable due to privacy concerns, or they ask for the full rent upfront. If these requirements aren't met, they fail the KYC and claim they will refund the deposit in seven days. It's questionable why they collect a deposit before completing KYC. Customers shouldn't have to wait a week for their funds. This seems like a classic case of bait-and-switch.

1
Date of experience: Dec 20, 2025

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