I’m constantly told that not being able to cool my home lower than 85 in the summertime is normal. I provided photos of the front and back entry door thresholds rotting due to water beating up against them because, for some reason (per the Maintenance Director), PR does not install storm doors. I was told the issue is cosmetic. I’ve had plumbing issues, electrical issues that nearly started a fire, HVAC issues, issues with exterior doors, etc. I was told I could pay to have them fixed myself. The home wasn’t cleaned prior to my moving in (I moved the refrigerator to sweep/mop and there was a pile of dogfood underneath). After reporting multiple issues over the past few years that go unaddressed, their response was, “you can submit a notice to vacate”.PR, and its “parent” and “child” companies buy up all of the affordable family homes and jack up the rent leaving people with no other option.This is by far the most heartless, greedy company I’ve ever encountered. They don’t care about the tenants or their families. To PR - Don’t respond with the canned message letting me know you’d love to discuss in more detail. You have all of the details, you simply choose to ignore everything.
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We are Progress Residential. Recognized as one of the largest providers of high-quality, single family rental homes in the country. We’ve modernized the industry, making it easy for you to find, lease and love your perfect home. Our online experience allows you to find your home, experience an in-person self-showing, apply, sign and get ready to move all from your phone! If you're looking for a not so typical rental home experience, you've come to the right place.See more