rentsmart24.com

Scam RentSmart24 !!

Scam RentSmart24 !!! Do not use this company at all!!!!3 Dec 2025, 16:00SaveBEWARE OF RENTSMART24 – FRAUDULENT CHARGES AND TERRIBLE PRACTICES I want to share my experience so other travelers don’t fall victim to the same scam.I rented a car in Italy (Bergamo) and returned it in perfect condition. A few days later, I was shocked to receive a €1093 charge for “windshield damage” that never existed. Here’s the breakdown:€980 – “Damage charge”€60 – “Damage processing fee”+22% VAT on bothFrom the start, the process felt designed to trap customers:✔ Forced contract signing before seeing the car – No staff showed me pre-existing damages.✔ Rental agreement listed supposed windshield damage – I saw nothing wrong.✔ No inspection at drop-off – Nobody checked the car in my presence.✔ Email confirmed car was fine – Deposit refund promised.Then suddenly, days later, they billed me for damage with only a blurry photo full of flash glare as “proof.” I asked for a video showing the license plate and damage—they refused. Luckily, I had recorded a video at pickup showing the windshield was perfect. This proves the charge is baseless.A SYSTEM DESIGNED TO SCAM YOU🚨 They require a credit card, enabling them to charge fees without your consent after the rental ends. Fighting these charges is a nightmare.Questions I can’t ignore:❌ Are they charging multiple customers for the same “damage” without fixing it?❌ Will the next renter be billed for this same windshield?After checking Google reviews, I realized I’m not alone—this is a pattern.HOW TO PROTECT YOURSELF⚠️ Avoid RentSmart24 at all costs.⚠️ If you must rent, record detailed videos at pickup and drop-off—every inch of the car.Don’t fall for this scam. Share this to warn others!Our second experience (Pisa) – Another rip-offWe booked through DiscoverCars for €88 (including insurance). Before arrival, we provided ID, license, and flight details.Upon arrival at 20:00, they claimed our reservation was canceled because it was booked for 10:00—even though they had our flight info! The only option? A new rental for €295.Later, the invoice showed:Rental: €43Insurance: €45.50Extra €296.50 for “premium coverage”—which I didn’t need because I already had coverage via my credit card.Result: Paid €102 for the original booking plus €495 for the new one. Total rip-off.BOTTOM LINERentSmart24 is dishonest, unprofessional, and predatory. Be smart—stay away from RentSmart24!

Date of experience: Dec 03, 2025