Review Time
After 6 months of our trip this company just charged me TWICE 36 € for apparently no reason. I haven't been given a notice or anything. I will fight this for sure.
Stay away from this company, seriously. The other commenters are right about this one.
After 6 months of our trip this company just charged me TWICE 36 € for apparently no reason. I haven't been given a notice or anything. I will fight this for sure.Stay away from this company, seriously. The other commenters are right about this one.
CAFEFUL if using Rentsmart24!! I hired a car in Venice recently. The shuttle service from airport to their car park was great however the car allocated to me had a lot of external damage, which I accepted since my rental price was reasonably low. When I returned the car, in pretty much the exact conditions, I was told I would be charged for extra cleaning inside because of a very few tiny mud marks on the driver seat and foot rest. Which could easily be wiped out by hand.. I should have done it before returning the car but they were so minimal I never thought they would penalise me. AVOID
Avec une carte bancaire Gold, nous n'avions pas besoin de la couverture supplémentaire Winter Easy (159.50 €). Avec l'enregistrement en ligne, cette assurance supplémentaire a été malheureusement appliquée.With a Gold bank card, we did not need the additional Winter Easy coverage (€159.50).Unfortunately, this additional insurance was applied with online registration.
Rentsmart24 engages in fraudulent and illegal practices. I rented a car from October 26 to 31, 2025, returned it without any damage, yet they charged my accounts multiple times for “alleged fines” in Italy.Specifically:- On November 15, 2025, they charged my first bank debit card without any prior authorization or direct debit agreement, exploiting a previous transaction.- After I blocked that debit card, they charged my second bank credit card five times on December 5 and 11, 2025, for €36 each.This was done despite my explicit request to remove all payment information and revoke authorizations under GDPR following the first unauthorized debit.Rentsmart24 sends a “pseudo-justification” e-mail claiming that official documents will follow, yet they charge the account immediately without providing any official notification. According to their own contract, such fees (€29.51 excluding VAT) are only due after official notification of a fine, making these debits illegal. My brother experienced the same situation, and numerous public reviews describe the same pattern.These actions clearly indicate a recurrent scam. Avoid Rentsmart24. They take money using fake fines and ignore all requests to stop debiting cards.
Scam RentSmart24 !!! Do not use this company at all!!!!3 Dec 2025, 16:00SaveBEWARE OF RENTSMART24 – FRAUDULENT CHARGES AND TERRIBLE PRACTICES I want to share my experience so other travelers don’t fall victim to the same scam.I rented a car in Italy (Bergamo) and returned it in perfect condition. A few days later, I was shocked to receive a €1093 charge for “windshield damage” that never existed. Here’s the breakdown:€980 – “Damage charge”€60 – “Damage processing fee”+22% VAT on bothFrom the start, the process felt designed to trap customers:✔ Forced contract signing before seeing the car – No staff showed me pre-existing damages.✔ Rental agreement listed supposed windshield damage – I saw nothing wrong.✔ No inspection at drop-off – Nobody checked the car in my presence.✔ Email confirmed car was fine – Deposit refund promised.Then suddenly, days later, they billed me for damage with only a blurry photo full of flash glare as “proof.” I asked for a video showing the license plate and damage—they refused. Luckily, I had recorded a video at pickup showing the windshield was perfect. This proves the charge is baseless.A SYSTEM DESIGNED TO SCAM YOU🚨 They require a credit card, enabling them to charge fees without your consent after the rental ends. Fighting these charges is a nightmare.Questions I can’t ignore:❌ Are they charging multiple customers for the same “damage” without fixing it?❌ Will the next renter be billed for this same windshield?After checking Google reviews, I realized I’m not alone—this is a pattern.HOW TO PROTECT YOURSELF⚠️ Avoid RentSmart24 at all costs.⚠️ If you must rent, record detailed videos at pickup and drop-off—every inch of the car.Don’t fall for this scam. Share this to warn others!Our second experience (Pisa) – Another rip-offWe booked through DiscoverCars for €88 (including insurance). Before arrival, we provided ID, license, and flight details.Upon arrival at 20:00, they claimed our reservation was canceled because it was booked for 10:00—even though they had our flight info! The only option? A new rental for €295.Later, the invoice showed:Rental: €43Insurance: €45.50Extra €296.50 for “premium coverage”—which I didn’t need because I already had coverage via my credit card.Result: Paid €102 for the original booking plus €495 for the new one. Total rip-off.BOTTOM LINERentSmart24 is dishonest, unprofessional, and predatory. Be smart—stay away from RentSmart24!
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NOLEGGIO AUTO RENTSMART24-Il noleggio di ParkinGO.
RentSmart24, è un noleggio auto presente in tutta Italia e nei principali aeroporti del paese.
Offriamo un servizio aperto 24 ore su 24, garantendo ai nostri clienti la massima flessibilità e comodità di viaggio.
Grazie alla collaborazione con ParkinGO, un servizio navetta gratuito, attivo 24 ore su 24, consente di collegare gli aeroporti alle nostre sedi di noleggio. Questo servizio è pensato per offrire un trasferimento rapido e confortevole, permettendovi di raggiungere il veicolo noleggiato con facilità.
Le nostre auto sono mantenute in condizioni ottimali e vengono sottoposte a rigorosi controlli di sicurezza per garantire la vostra tranquillità durante la guida.
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