renttherunway.com

4.1
4.1 Based on 160 reviews

Why buy when you can rent? Choose from thousands of designer pieces for special occasions and every day....

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Brody
Confusing service experience

The desktop site and app serve different functions, with the desktop version being more user-friendly. The service rules could be clearer. I received a credit towards a membership I didn’t want. When I ordered two discounted rental items, I mistakenly returned them instead of keeping them, missing out on what I truly wanted. They did provide a refund, which is rare, but my overall experience was disappointing, particularly with customer service.

1
Date of experience: Nov 25, 2025

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Business Details

  • Why buy when you can rent? Choose from thousands of designer pieces for special occasions and every day.

  • language https://www.renttherunway.com

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