After I ordered, I checked reviews to be sure I ordered from an official Replay website. I was surprised by all the negative feedback and regretted that I ordered online. But my experience was good though.I received the order (5 jeans). I had to return them all because I gained weight (oops). They were delivered from Italy to the Netherlands. What a shame.I returned them; Replay paid for the return. I followed the package (UPS) and it got delivered in Italy. I got my money back. Almost €500.In between, I asked support if I could return one specific pair of jeans because I accidentally already removed the tags. They replied that this time they would make an exception. In their policy they mention that items without the original tags cannot be returned. So I was happy they made an exception when I asked them to.All in all, good communication and no problems whatsoever. I normally don't write reviews, but I felt all the negative reviews do not show an accurate picture of this seller. I am not affiliated whatsoever.
Claim your business profile now and gain access to all features and respond to customer reviews.
Authentic and smart casualwear since 1981
Buy your favorite clothes online on the official Replay website: Jeans, T-shirts, shirts, sweaters and many others!
