reptilecity.com

2
2 Based on 104 reviews

Snakes, spiders, frogs, hermit crabs for sale with pictures and cages....

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Gloria Rogers
scam business, do not order from them it was a nightmare

hello i hope you guys dont mind me posting here. i just want to share what ive been through with reptilecity. they have very poor customer service and the guy is a straight out jerk. they do not answer phones or emails. *I* had to contact them about shipping info (they didnt even bother telling me they shipped them!) i got buy one get one free cornsnakes and paid 24.95 for shipping. They do not over night the animals, its two day shipping that costs them UNDER 24.95. my box said it only cost them 5.50 to ship...the box had no holes and they were in plain plastic deli cups. they stuffed the box with a publix sales paper so they were tossed around pretty good. they were also too cheap to put a heat pack in it. The male snake is traumatized and the female had some type of pus like protrusion. I sent a pic of her to the guy and he was rude saying i see the spot that has nothing to do with the snakes health. we shipped over 70 corn snakes and youre the only one to experience a problem which i kinda expected. (he was referring to me contacting him multiple times to "bother him" about shipping info) if you care about animals at all you wont make the mistake of ordering from them. these people are only into the money and refuse responsibility for any and everything. His business says its in texas but snakes actually came from florida.

1
Date of experience: Apr 21, 2019

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