After a three-hour drive through heavy traffic, we checked into our room only to find it unlocked, with the lights on and no one inside. The bed linens were wrinkled and dirty, the toilet seat had a pink residue, and there were water stains on the TV stand. The furnishings were worn, trash had not been cleared, and the facility itself felt outdated. When we approached the front desk to express our concerns, the staff was apologetic and mentioned they were short-staffed, promising to send someone to clean the room within 30 minutes. Additionally, the building's exterior showed signs of neglect. Ultimately, we chose to find accommodations elsewhere. The reservations were made by a family member, and after a serious discussion, she received a refund for the two bookings.
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