The booking system on the airline's website failed, so I looked for contact numbers. I mistakenly thought I was on the official airline site. The agent I spoke with was very polite and booked everything for me, but in the end, they demanded 40% more than the original ticket price, payable through a separate email link. I urge others not to fall for this trick! I refused the extra charge, and after a lengthy discussion, I managed to secure my original ticket.
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