reserve2.hotelguides.com

4.6
4.6 Based on 461 reviews

...

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Peggy
I specifically asked for the Gleave wedding rate thinking I was contacting the Holiday Inn directly.

I specifically asked for the Gleave wedding rate thinking I was contacting the Holiday Inn directly. The gentleman who was on the phone with me told me that the rate he was giving me was that wedding rate. That was a lie since this is a third-party agency!!! your representative could not give me the accurate rate which was 129 a day since he doesn’t work for them. He should have said as soon as I told him I wanted the Gleave wedding rate that he could not offer me that because he was not a representative of the Holiday Inn. instead, he misrepresented himself and your company and gave me a random rate that I did not request. I would like my money back since he misrepresented himself and your Firm.

1
Date of experience: Feb 26, 2026

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