Absolutely appalling non existent service regarding a refund for a returned order, seller emailed 13/2/26 advising refund made, by 27/2/26 still not received, literally impossible to get thru chat bot to speak with agent who told me everything I had already told them then told me to open a payment dispute with Paypal, told them had done that three days ago and that Reserved hadnt replied to Paypal to which the agent replied they couldnt do anything to speed the process up, well, replying to Paypal might be a start, so now Reserved have my returned item which was of utterly rubbish quality hence the return and also my money and I have no way of knowing when or if my refund will be received, agent also said they couldnt provide a copy of the chat....., avoid this Co at all costs, they are clearly dishonest and disreputable, not even worth one star.
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