I have lived in multiple states throughout our country and never have I EVER dealt with such an incompetent, lazy, cheap, and just don’t give a darn company IN MY LIFE. (Laura & Taylor were our “managers” over the property in Kissimmee, they were terrible) Before you dive into this review, look at the pictures provided that will give you a GLIMPSE of the condition they actually allowed us to move into. Ask yourself, is this acceptable for anyone to move into? I brought ALL of these issues up to them before we even moved in and they promised it would be taken care of. Surprise! Surprise! They were not! The pool was a literal swamp. Frogs, tadpoles, bugs galore! Pool maintenance would often skip weeks of cleaning and lie like they did it. The screens were torn to shreds just about everywhere allowing nature to frolic within our patio space. The screen on the doors were a security risk as you could easily stick your hand in to unlock it. The patio door failed to lock, another security risk. They used tape as a “fix” for the lanai which was extremely unprofessional. The yard and walk paths were littered with sharp palm branches (Still have scars from disposing of them). Multiple light switches/plugs either did not work or were part of a whole different room. The toilet in my kids bathroom was so old and decrepit, when you flushed it the floor was FLOODED with water. The tub sliding door was a hazard and was not connected to the bottom track so if you even placed your hand on the door, you would IMMEDIATELY fall in. The drains in the bathrooms and sink would quite often slowly drain which was a hassle. There were dead lizards in the home in different places. A couple of room locks were so old that they simply didn’t lock so privacy with children wasn’t a thing. Everything mentioned was just the INITIAL problems. Once moved in more problems popped up. Multiple work orders were put in for many things and often times they were denied, delayed, or cancelled. The garage door just stopped working completely and had to be replaced. The installer drilled the new button in drywall with no stud so the button came off less than a month of install. He gave us 3 remotes and only programmed one and said “look on YouTube on how to program the others”. The ceiling fan by the kitchen had to be replaced due to going out and was installed incorrectly so the pull chain for the fan didn’t work. The “fancy” keypad went out on the front door so that access was denied until they came out. EVERY SINGLE vendor that came out to fix something had nothing but negative things to say about Resihome and they had no problem expressing their issues of delayed payments, short notices, and the cheapness of the company. They cut corners any chance they get. To top it all off, we were being charged OVER MARKET PRICE (almost 3k a month for a 4br that was barely 2k sqft). We gave them OVER 10k in deposits, fees, and first months rent and it’s been months since we have moved out with no return of our deposit in sight. They won’t return calls either. PLEASE PLEASE PLEASE!!! Don’t make the same bad decision we did and rent with Resihome. They provided an unsafe, filthy, environment and robbed us of our deposit. If I don’t receive a response soon, I will be contacting the state and my lawyer is on standby.
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