I had an incredibly frustrating experience with this company. I agreed to keep a product after being offered a 50% refund — instead of issuing the refund as promised, they charged me £27.25 and sent me another item I never ordered.This is not just poor service — it’s misleading and feels like a scam. I’ve reached out multiple times for clarification and resolution, but the communication has been slow and unhelpful.This is not how any reputable business should operate. I feel completely let down and will be taking the matter further. I would strongly advise others to avoid this company at all costs.
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