I paid £100 for a coat that arrived with a defective zip that was not included in the original description. If I want to use the coat I will need to break the zip and have it replaced which will cost over £50.I have contacted the company on four separate occasions. The first time I received a response in which they asked for photos, and then there has been radio silence since. £100 is a hefty price for something that I cannot use without paying another £50 to repair. Why have I not had any response on this? Terrible customer service
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At Reskinned, our mission is to make buying pre-loved fashion feel just as good as shopping new.
By partnering with brands like Sweaty Betty, Finisterre, Oliver Bonas, TALA, Hush, Seasalt Cornwall, Kickers, and Dune London, we keep great clothes in circulation for longer.
We've got the best brand-approved deadstock and takeback items, all carefully hand-picked and Ozone cleansed to reach you in top condition.
From returned pieces to overstock, and styles that just didn’t fit with the season, we refresh, repair and resell them at up to 60% off RRP, so you can shop sustainably for your favourite brands.
When you support Reskinned, you support the circular economy. Together, we can prevent great clothes from gathering dust and ending up in landfills.
We believe there is a better way to dress our future, and we are inviting you to join the revolution. Are you in?See more
