My DH died at the start of June, 2025. Every inquiry I make (including the forms I filled out) receive the bot answer: "Thank you for contacting us. We're currently experiencing a high volume of requests. We'll update you when your request has been processed." I can never reach an actual person. I'd like to give half a star only because they're so good at taking & keeping DH's money. My first contact was back in June and my most recent is the date below.
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