Funds returned as they failed to provide paperwork to bank overseas and as such the funds had to be returned as regarded as money laundering. Failed to provided despite repeated request to provide a direct contact for the overseas bank and me the claimant a direct contact. Causing unwarranted stress in delayed responses to followup and requests for information. Still not resolved. Ongoing issue and fund still to be received. Recommend given the extreme poor work practices of Resolution Life potential clients find a better service. A pity a score of 1 to 5 stars is required as they deserve none. It appears that legal action may need to occur
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