Having decided to investigate a lifetime mortgage, we contacted Royal London, who then put us in contact with Tracy from Responsible Life.From our very first meeting Tracy was warm, friendly and knowledgeable. She explained all of the options open to us and encouraged us to think of things that we might not have considered.Once the decision was made, Tracy helped us complete and submit our application and was in constant communication regarding progress.The whole process took approximately 10-12 weeks and we are very pleased with the outcome.We would thoroughly recommend Tracy James to anyone considering a lifetime mortgage or indeed a re-mortgage.
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