Review Time
We were given clear and helpful advice which enabled us to make the right decision regarding our lifetime mortgage. Our advisor was available to answer any questions that we had. Highly recommended
Having decided to investigate a lifetime mortgage, we contacted Royal London, who then put us in contact with Tracy from Responsible Life.
From our very first meeting Tracy was warm, friendly and knowledgeable. She explained all of the options open to us and encouraged us to think of things that we might not have considered.
Once the decision was made, Tracy helped us complete and submit our application and was in constant communication regarding progress.
The whole process took approximately 10-12 weeks and we are very pleased with the outcome.
We would thoroughly recommend Tracy James to anyone considering a lifetime mortgage or indeed a re-mortgage.
Tracy James was friendly and professional from the first meeting. Everything was explained clearly. Unforeseen issues raised by the lender were dealt with promptly by Tracy who kept us informed of progress throughout and we completed within the given timescale. Would definitely recommend.
I cannot thank Susan Chessor enough for her hard work,professionalism patience and commitment to helping me through the remortgage procedure.From finding me the best deal for my circumstances and keeping me informed and upto date all along the way.I would recommend Susan and the company for anyone looking for help and advice.
Having decided to investigate a lifetime mortgage, we contacted Royal London, who then put us in contact with Tracy from Responsible Life.From our very first meeting Tracy was warm, friendly and knowledgeable. She explained all of the options open to us and encouraged us to think of things that we might not have considered.Once the decision was made, Tracy helped us complete and submit our application and was in constant communication regarding progress.The whole process took approximately 10-12 weeks and we are very pleased with the outcome.We would thoroughly recommend Tracy James to anyone considering a lifetime mortgage or indeed a re-mortgage.
Responsible Life has never been pushy but at the same time always proactive. Works with empathy and professionalism. My very poor experience of others in this market just goes to emphasise how good responsible life is. A pleasure to deal with them
Kristian Moore, our Royal London equity adviser guided us through the whole process smoothly and with great understanding and expertise. He was always available with answers for our many questions. I recommend him highly to anyone requiring financial advice.
We have been dealing with Sammi Atkinson throughout this journey which we instigated around 18 months ago as an initial enquiry. Sammi has been knowledgeable, helpful, highly professional and supportive throughout the process. She has taken time to consider all our options based on changing circumstances and established the best solution for us.Sammi’s attention to detail, support and inputs have been invaluable and we would have no hesitation in working with her again and would therefore highly recommend her.
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