I have bought several as gifts over the years for jigsaw loving friends and relatives as they do some really interesting and challenging Art works and designs. There is a good selection of Art works to choose from and they update.They deliver quickly and I presumed the jigsaws were of good quality. I dont do jigsaws myself. I am an artist and that keeps me busy enough.I was very disappointed recently that that the recipient of one of their jigsaws, despite thoroughly enjoying the challenge, couldn't complete the jigsaw because there was one piece missing! This friend is super careful and would not have misplaced a piece. I contacted Rest in pieces and received no personal response whatsoever. It could have been a while after the initial purchase. People get round to doing the puzzles in their own time.I can only presume they either havent time for customer care or didnt think it was a problem for someone to spend hours working to solve a puzzle that was incomplete. As the giver of this gift I felt so upset for my friend. She had been posting her progress on a Whatsapp group otherwise I may never have known that I had given an imperfect gift.Yes mistakes can happen, but I was very surprised that someone from Rest in Pieces didnt have time to drop a short email to acknowledge this.There is nothing quite as useless as an incomplete puzzle.You wouldnt pass it on to anyone else to do after you. I did send photographic proof.I wrote again shortly after submitting this review.I was quickly contacted by Rest in Pieces saying they never received my email.After some exchange of emails they have quickly offered me 20% discount on the next purchase.
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