If I could give Restlinens zero stars I would. Horrible experience. This is a fraudulent, scam company. I ordered 2 queen-sized goose down pillows claiming they provided neck support for side sleepers. The pillows went completely flat providing no support at all. I Awoke with even worse neck and shoulder pain. I tried for 7 weeks to return the pillows but had no response at all from the company. Finally, they sent the return address but offered a 15% credit if I wanted to keep the pillows. Since the nearest UPS store is 45 min away and shipping cost $75, I decided to accept the 15% credit. Their return process also mentions that if I returned the pillows they may not give me ANY refund. Restlinens never credited my credit card as per their 15% offer. DO NOT ORDER FROM RESTLINENS. They are a fraudulent business, will not respond to emails or voice mails.
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