The main issue is with the return process. They claim to offer refunds without questions, but they do not respond when a return is initiated. Shipping originates from California, but they require returns to be sent to Europe, which is quite expensive! We faced a lack of communication when requesting a refund, and we still haven’t received our money back. Additionally, they market the product for essential tremors, but it is clearly labeled for post-stroke use. Be cautious! This seems misleading!
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