I purchased leggings for my partner as a Christmas gift, only to face a hefty customs fee of nearly £90. Upon opening the package, I noticed the print was uneven, with one leg's pattern appearing brighter and thicker than the other. Additionally, the fabric was already cracking and peeling at the fold lines—just from being folded and shipped! After submitting a complaint, they requested I return the items at my own expense! It's outrageous! I've provided photos of the defects, yet they insist on having them back to confirm the issues. I’m willing to send them back, but they should cover the return shipping! I've already spent over £100 on shipping and fees alone! To top it off, they shipped it in the original factory bag, resembling cheap items you'd find shipped from an overseas market, yet they're charging £34 plus additional shipping and customs. It's appalling, the quality is terrible, and their return policy is ridiculous.
Claim your business profile now and gain access to all features and respond to customer reviews.
Restyle is a gothic and alternative worldwide brand selling unique designs. Handbags, jewellery, clothes and other accessories like headbands, and gloves.